Privacy Policy

Last updated November 11, 2026

The short version: DualFiles doesn't collect your data. The app never connects to the internet, and this website doesn't track you.

The DualFiles app

DualFiles works entirely on your Mac. It doesn't connect to the internet, and it doesn't send your files, file names, folder contents, usage or any other information anywhere. There are no analytics, ads or crash reporters built in.

Its settings (like which folders your panes show and your presets) are stored only on your Mac, in macOS's standard place for app settings.

macOS asks your permission before DualFiles can open protected folders such as Desktop, Documents and Downloads, and before it can see your Trash (Full Disk Access). Those permissions let DualFiles show your files to you; nothing leaves your Mac.

This website

This website doesn't use cookies, analytics or tracking. Like any website, the company that hosts it may keep standard server logs (such as IP addresses and the pages requested) for security and to keep the site running.

Buying DualFiles

Purchases are handled by our payment provider, which acts as the seller and processes your payment. They collect what's needed to complete the sale, such as your name, email address, billing country and payment details, under their own privacy policy. We never see your full card details.

We receive your name, email address and order details so we can send your download link, answer support requests and give refunds.

Email

If you email us, we keep the conversation so we can help you. We don't add you to a mailing list unless you ask to be added.

Your choices

You can ask us to see or delete the information we hold about you by emailing support@dualfiles.com.

Changes

If this policy changes, we'll update it here and change the date at the top.